Bertone Developments is a Montreal-based real estate company with over 25 years of experience across residential, commercial, industrial, and mixed-use projects, involved across the full lifecycle of its developments.
As we continue to grow, we’re strengthening how we work across our sites, creating opportunities for team members to step in, take ownership, and play a hands-on role in improving our buildings and operations.
Overview
We are seeking a Residential Property Manager to oversee the performance of a third-party property management provider and/or directly manage multi-tenant residential properties internally, depending on the asset and operational needs. The role acts as the primary liaison between ownership and operations, ensuring properties are well-managed, financially sound, compliant, and deliver a high-quality resident experience.
Key Responsibilities:
- Third-Party Oversight & Property Operations
- Act as the primary point of contact for the third-party provider, setting expectations and monitoring performance against service standards;
- Conduct regular site inspections and performance reviews; address gaps and drive continuous improvement;
- Monitor that building operations, including cleanliness and overall asset condition, meet ownership standards and requirements;
- Oversee the execution of preventive maintenance programs, ensuring schedules are in place and work is completed in a timely manner;
- Ensure accurate equipment records, maintenance logs, and operational documentation;
- Directly manage properties and on-site operations where needed.
- Leasing & Tenant Relations
- Monitor service responsiveness, communication quality, and overall delivery from the third-party team;
- Track resident feedback and satisfaction trends, ensuring insights are used to enhance service levels and retention;
- Manage leasing activities, including marketing, unit showings, and applicant screening;
- Oversee lease administration, renewals, rent increases, and enforcement of lease terms.
- Financial Oversight, Risk & Compliance
- Review budgets, forecasts, and operating expenses to ensure alignment with financial objectives;
- Oversee incident reporting and follow-up, ensuring documentation is completed accurately and in a timely manner;
- Ensure recommendations from insurers or regulatory bodies are implemented within required timelines.
What you bring:
- 5-10 years of experience in residential property management;
- Strong understanding of residential building operations, maintenance practices, and service delivery models;
- Strong attention to detail with a proactive and hands-on approach;
- Full bilingualism, spoken and written (French and English).
At Bertone, diversity and inclusion are at the core of our values, and we provide equal employment opportunities to all applicants in accordance with applicable federal, provincial, and territorial legislation.
Appliquer ici / Apply here
Autres emplois
All Categories:
